Once your order has been confirmed, you will receive an automated email with your shipping details and a tracking link. When your order is dispatched, our carrier will send you an email with tracking updates. You can also monitor your order status by logging into your Bain de Minuit account.
Please kindly check your spam folder if you do not see our confirmation email in your inbox.

Yes! Bain de Minuit proudly ships worldwide via DHL Express.

All available items are in stock – unless stated otherwise on the product page – and are shipped within 24 hours. Delivery time depends on the selected shipping carrier. On average, delivery within Europe takes between 48 and 72 hours. International deliveries can take up to 7 days average or less.

If you get a coupon, you can use it when you are ready to proceed to the payment.

Once your cart has been approved, the coupon applies automatically to the total amount of your purchase.

No worries! If you made a mistake, please contact us as soon as possible at contact@baindeminuitswim.com.

Please check your spam or junk folder. If you still cannot find it, feel free to reach out to us via email or send us a message on Instagram. We are happy to assist you!

Pre-order items are clearly marked with an estimated shipping date on their product page. Order cancellations for pre-order items will not be accepted. Bain de Minuit is committed to delivering your order within the specified timeframe. If your order has not yet been shipped, please contact our customer service team for further assistance.

If your order includes both in-stock and pre-order items, the entire order will be shipped together once all items are available. This approach helps us reduce our carbon footprint. However, if you wish to receive your in-stock items sooner, we recommend placing a separate order so they can be shipped within 24 hours.

Is your favorite item out of stock? Don’t worry! Send us an email, and we will update you on potential restocks. However, as our collections are produced in limited quantities, some pieces may not be restocked. We also recommend subscribing to our newsletter to stay informed in real-time about restocks and new arrivals.

If you meet the conditions outlined in our return policy, you may contact us via email at contact@baindeminuitswim.com or submit a return request via our “Return Center” at the bottom of this page.
In your email, please include:
• Your order number (found in your confirmation email)
• Your first and last name used to place your order
• The email address associated with the order
Bain de Minuit reserves the right to refuse a return or send items back to the customer if they do not meet our return policy conditions.
For returns outside of Europe, we recommend insuring your shipment. Bain de Minuit is not responsible for lost or damaged return packages until they arrive at our facility.

Bain de Minuit is not responsible for any import taxes or fees related to receiving or returning a package.
Import taxes and fees amounts are decided by the customs agents of the country of delivery and Bain de Minuit has no control over these. Once a package has shipped out from our HQ we do not have any control of stopping the shipment. Once a package is in the hands of customs agents in your country of delivery, in the event you do not agree with the taxes inputed, there will be no other options for you than to pay the taxes for the customs to release your package. If you do not wish to pay these taxes they will destroy the package. In no way the package can be returned to us with non-paid taxes as these import taxes will be inputed to us.
If returning an item from outside Europe, any applicable duties or taxes will be the customer’s responsibility. For returns from outside Europe, please include your original invoice with the note “Return to Sender.»

Our team processes returns within 48-72 hours of receipt at our facility. You will receive an email confirmation with your store credit once your return has been processed.

If you receive an item that is defective or if there has been an error with your order, please contact us immediately at contact@baindeminuitswim.com. We will be happy to resolve the issue for you. In such cases, return shipping costs will be covered by us. Please note that items that have been worn, washed, or had their tags removed cannot be returned as defective.

We encourage you to check the status of your order by reviewing the tracking link provided in your confirmation email. If your order has not yet been shipped, please contact us. Please kindly check your spam folder if you have not received any email updates.
If your order is marked as “shipped,” the selected carrier is responsible for its delivery. In case of delays or lost packages, the responsibility lies with the carrier, and we recommend contacting their customer service directly to open a claim. Bain de Minuit cannot be held responsible for stolen packages once they have been delivered to the specified address. However, if you experience any issues, feel free to contact us at contact@baindeminuitswim.com, and we will do our best to assist you!

Please email us at contact@baindeminuitswim.com so our team can send you the necessary return instructions. If you have already contacted us or submitted a request through our Return Center, please kindly check your spam folder. Feel free to reach out via Instagram—our Bain de Minuit team is always happy to help!

You can reuse the original packaging if it is still in good condition. Otherwise, feel free to use any packaging of your choice, ensuring it is sturdy, properly sealed, and suitable for shipping.

Good news …Store credits do not have an expiration date and can be used on our website all year round. They are also valid during promotional periods and on sale items. If you would like to use your store credit in multiple transactions, please reach out to us via email.

Our retail stores do not accept returns for online purchases. To return an item, you must go through our online return service.